EXPLORING THE EFFECTS OF TECHNOLOGY INVESTMENT, INTELLIGENT INFRASTRUCTURE, AND TECHNOLOGY INTEGRATION ON USER SATISFACTION IN HARBIN’S SMART SPORTS VENUES
DOI:
https://doi.org/10.18623/rvd.v23.6108Palavras-chave:
Smart Sports Venues, Technology Investment, Intelligent Infrastructure, Technology Integration, User SatisfactionResumo
This study focuses on the influence of technology investment, intelligent infrastructure, and technology integration on user satisfaction in Harbin's smart sports venues. A structural equation model was constructed using quantitative research methods to explore the mechanism of these factors on user satisfaction. A total of 240 questionnaires were distributed, and data were analyzed using descriptive statistics, reliability analysis, confirmatory factor analysis, and structural equation modeling. The study aims to: 1) investigate the current status of technology investment perception, intelligent infrastructure experience, and technology integration among users of Harbin's smart sports venues; 2) analyze the impact paths of various factors on user satisfaction; 3) propose strategies to enhance user satisfaction. The findings show that technology investment and intelligent infrastructure both have significant positive impacts on user satisfaction. Technology integration directly and positively affects user satisfaction and acts as a mediator in the relationship between technology investment, intelligent infrastructure, and user satisfaction. This study provides a theoretical basis for the operation and management of smart sports venues, suggesting that optimizing technology investment direction, strengthening intelligent infrastructure construction, and improving technology integration efficiency can continuously enhance user experience and satisfaction.
Referências
Adamides, E., & Karacapilidis, N. (2020). Information technology for supporting the development and maintenance of open innovation capabilities. Journal of Innovation & Knowledge, 5(1), 29–38.
Basu, B. (2023). Perspectives on the intersection between sports and technology. In Sports management in an uncertain environment (pp. 143–168). Springer.
Deng, X., Jiang, P., Peng, X., & Mi, C. (2018). An intelligent outlier detection method with one class support tucker machine and genetic algorithm toward big sensor data in internet of things. IEEE Transactions on Industrial Electronics, 66(6), 4672–4683.
Elnour, M., Fadli, F., Himeur, Y., Petri, I., Rezgui, Y., Meskin, N., & Ahmad, A. M. (2022). Performance and energy optimization of building automation and management systems: Towards smart sustainable carbon-neutral sports facilities. Renewable and Sustainable Energy Reviews, 162, Article 112401.
Glebova, E., & Brasier, E. (2020). Définir la réalité étendue dans les sports: Limitations, facteurs et opportunités. In M. Desbordes & C. Hautbois (Eds.), Management du sport (3rd ed.). [Editora não identificada — recomenda-se completar]
Ha, J.-P., Kang, S. J., & Kim, Y. (2017). Sport fans in a "smart sport" (SS) age: Drivers of smartphone use for sport consumption. International Journal of Sports Marketing and Sponsorship, 18(3), 281–297.
Kumar, S., Raut, R. D., & Narkhede, B. E. (2020). A proposed collaborative framework by using artificial intelligence-internet of things (AI-IoT) in COVID-19 pandemic situation for healthcare workers. International Journal of Healthcare Management, 13(4), 337–345.
Mahdi, M. J., Aljuboori, A. F., & Hussein, A. (2021). Smart stadium using cloud computing and Internet of Things (IoT): Existing and new models. International Journal of Computer Applications Technology and Research, 10(5), 111–118.
Navandar, R. K., Hasan, S. H., Jadhav, N., Singh, K. U., Monisha, R., & Venkatram, N. (2025). Modernizing sports an intelligent strategy for entertainment through internet of things in sports. Entertainment Computing, 52, Article 100804.
Panchanathan, S., McDaniel, T., Tadayon, R., Rukkila, A., & Venkateswara, H. (2019). Smart stadia as testbeds for smart cities: Enriching fan experiences and improving accessibility. In Proceedings of the 2019 International Conference on Computing, Networking and Communications (ICNC).
Zheng, B., Mei, Z., Hou, L., & Qiu, S. (2021). Application of internet of things and edge computing technology in sports tourism services [Retracted]. Security and Communication Networks, 2021, Article 9980375.
Zhongxue, C. (2017). Research on the development path of the transformation and upgrading of China's stadium services in the era of "Internet+." Journal of Nanjing Institute of Physical Education (Social Science Edition), 88–92.
Downloads
Publicado
Como Citar
Edição
Seção
Licença
Submeto (emos) o presente trabalho, texto original e inédito, de minha (nossa) autoria, à avaliação de Veredas do Direito - Revista de Direito, e concordo (amos) que os direitos autorais a ele referentes se tornem propriedade exclusiva da Revista Veredas, sendo vedada qualquer reprodução total ou parcial, em qualquer outra parte ou outro meio de divulgação impresso ou eletrônico, dissociado de Veredas do Direito, sem que a necessária e prévia autorização seja solicitada por escrito e obtida junto ao Editor-gerente. Declaro (amos) ainda que não existe conflito de interesse entre o tema abordado, o (s) autor (es) e empresas, instituições ou indivíduos.
Reconheço (Reconhecemos) ainda que Veredas está licenciada sob uma LICENÇA CREATIVE COMMONS:
Licença Creative Commons Attribution 3.0
