EFFECTING TO KNOWLEDGE DISTRIBUTION, GREEN HUMAN RESOURCE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE: EVIDENCE FROM VIETNAM TOURISM ENTERPRISES
DOI:
https://doi.org/10.18623/rvd.v22.n2.3360Keywords:
Knowledge Distribution, Green Human Resource Management, Corporate Social Responsibility, Tourism Enterprises, VietnamAbstract
The objective of this research was to examine the Mediating effects of knowledge distribution, knowledge interpretation, green Human Resource Management (Green skill development, Green motivation, Green involvement) on business performance of tourism Enterprises in Ho Chi Minh City, Vietnam. This research looks at the fundamental components of assessing business performance, such as Corporate social responsibility (CSR Society; CSR Customers; and CSR Employees), Cognitive Competence, Interpersonal Competence, Results-Oriented Competence, especially for future consideration. This study used both qualitative and quantitative research methods to test the model. The study's valid sample size was 399 managers who are directly in charge of the tourism businesses in Ho Chi Minh City and who also serve on the board from May 8th, 2024 to December 10th, 2024. The managers were surveyed to collect data for the study, and the model's hypotheses were then evaluated using CB-SEM. The results of study proved that CC, INC, and ROC were verified to have a direct effect on KND and KNI. Furthermore, OP was directly impacted by CC, INC, ROC, CSR, and GHRM. Besides, CSR also impated on GHRM directly. Specifically, the study's findings support the notion that KND and KNI indirectly influenced OP through the mediation role of CC, INC, and ROC. finally, the findings also demonstrated that CSR indirectly influenced OP through the mediation role of GHRM. From the research results, the authors proposed solutions to further improve the performance of Vietnamese tourism enterprises in the coming time.
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