ANALYSING THE RELATIONSHIP BETWEEN HUMAN RESOURCE CAPACITY AND WORK PERFORMANCE THROUGH COMPETENCY CONTROL
DOI:
https://doi.org/10.18623/rvd.v23.n4.4851Keywords:
Ability, Competence, Performance, Structural Design, Control EffectAbstract
In the context of transitioning to a knowledge economy and supporting the development of innovation in all aspects, the tendency to determine the capacity of employees by adapting to new roles and challenges and the ability to continuously learn is becoming stronger with special attention to the development and use of human capital. Therefore, capacity research is a strategic research direction aimed not only at personal development, but also at increasing the competitiveness of organizations and countries. In order to determine the net impact of the employee's capacity on the performance of work, the research aims to develop a structural model by defining the competence as a control variable, getting acquainted with the theoretical books of the employee's capacity and competence, and developing and evaluating a structural equation model to determine the relationship between the employee's capacity composition, employee competence, and work performance. put forward and completed the research work. The study involved capacity component analysis, work performance direct correlation analysis, and control variable analysis based on human capital theory, social cognitive theory, and learning ability theory. 322 employees of the service organization were surveyed by questionnaire, the SPSS program and the basic research model were evaluated by PLS-SEM method in the SmartPLC program, the evaluation of the measurement model and the structural model were carried out, the hypotheses put forward in the study were checked based on these criteria, and the model's interpretation ability was evaluated. According to the results of the structural model, the capabilities of the main variable employee had a direct positive effect on performance. This represents a direct relationship between capacity and performance. When considering the employee's competence as a control variable, certain control is given in the main areas of relevance. This delimited the effects of other factors on the main research relationship and increased the accuracy of the results. It was also supported that employee capacity remains a positive effect on performance under competency control.
References
1. Abell, M. O. (2024). Impact of owner/manager’s personality traits on employee’s performance. International Journal of Advances in Engineering and Management, 6(1), 617–633. https://doi.org/10.35629/5252-0601617633
2. Aboazoum, H. M. E., Nimran, U., & Al Musadieq, M. (2015). Analysis of factors affecting employees’ job performance in Libya. IOSR Journal of Business and Management, 17(7), 42–49. https://doi.org/10.9790/487X-17714249
3. Andreea, P. (2012). Understanding job performance through persistence and job competency. Procedia – Social and Behavioral Sciences, 33, 613–617.
4. Armstrong, M., & Taylor, S. (2020). Armstrong’s handbook of human resource management practice (15th ed.). Kogan Page.
5. Barasa, L. (2023). An empirical study on the influence of internal and external factors on port enterprise employee performance. Journal of ETA Maritime Science, 11(4), 290–303.
6. Becker, G. S. (1964). Human capital: A theoretical and empirical analysis, with special reference to education. University of Chicago Press.
7. Beng, Y. T., & Muthuveloo, R. (2020). The influence of personality traits and employee development on the job performance of engineers in Malaysia. Jurnal Muara Ilmu Ekonomi dan Bisnis, 4(2), 366–373.
8. Boyatzis, R. E. (1982). The competent manager: A model for effective performance. John Wiley & Sons.
9. Damayanthy, D., Hardyastuti, S., & Irham, I. (2020). Structural equation modelling on employee performance: Evidence from intrapreneurial behavior and soft skills analysis. Journal of Applied Management, 18(3), 538–548.
10. Daramola, D. S., & Adedeji, O. S. (2019). Factors influencing employee performance in an organization. International Journal of Emerging Engineering Research and Technology, 7(12), 37–44.
11. Darmawan, I. M. Y., & Tanuwijaya, N. S. (2023). Factors affecting on job performance. Jurnal Ekonomi dan Bisnis Jagaditha, 10(1), 1–8. https://doi.org/10.22225/jj.10.1.2023.1-8
12. Delima, S. (2019). Impact of personality traits on employees’ job performance in Batticaloa teaching hospital. IRE Journals, 2(12).
13. Diamantidis, A. D., & Chatzoglou, P. (2018). Factors affecting employee performance: An empirical approach. International Journal of Productivity and Performance Management, 68(1), 171–193. https://doi.org/10.1108/IJPPM-01-2018-0012
14. Dries, N., & Pepermans, R. (2012). How to identify leadership potential: Development and testing of a consensus model. Human Resource Management, 51(3), 361–385. https://doi.org/10.1002/hrm.21473
15. Gobikas, M., & Cingiene, V. (2019). Role of capacity in understanding organizational change in national sports federations. Management of Sport and Leisure Review. https://doi.org/10.1515/mosr-2019-0010
16. Haddouchane, Z., Bakkali, S., Ajana, S., & Gassemi, K. (2017). The application of the competency-based approach to assess the training and employment adequacy problem. International Journal of Education.
17. Haro, J. M., Izquierdo, D., Castaño, E., & Izquierdo, T. (2023). Predictive competences of high-potential talent employees. Journal of Work and Organizational Psychology, 39, 121–130. https://doi.org/10.5093/jwop2023a16
18. Hecklau, F., Galeitzke, M., Flachs, S., & Kohl, H. (2016). Holistic approach for human resource management in Industry 4.0. Procedia CIRP, 54, 1–6. https://doi.org/10.1016/j.procir.2016.05.102
19. Judge, T. A., & Ilies, R. (2002). Relationship of personality to performance motivation: A meta-analytic review. Journal of Applied Psychology, 87(4), 797–807. https://doi.org/10.1037/0021-9010.87.4.797
20. Li, Y. (2023). The impact of personality traits on work performance. SHS Web of Conferences. https://doi.org/10.1051/shsconf/202318003018
21. Lombardo, M. M., & Eichinger, R. W. (2000). High potentials as high learners. Human Resource Management, 39(4), 321–330. https://doi.org/10.1002/hrm.3930390405
22. Matulčíková, M., Hamranová, A., Breveníková, D., & Legyelfalusy, T. (2023). Selected factors influencing employee work performance in enterprises. TEM Journal, 12(4), 1668–1676. https://doi.org/10.18421/TEM124-14
23. McClelland, D. C. (1973). Testing for competence rather than intelligence. American Psychologist, 28(1), 1–14. https://doi.org/10.1037/h0034092
24. Mulder, M. (2014). Conceptions of professional competence. In International handbook of research in professional and practice-based learning (pp. 107–137). Springer. https://doi.org/10.1007/978-94-017-8902-8_5
25. Muthuswamy, A., & Tajuddin, M. (2022). Examining the influencing factors of job performance. Polish Journal of Management Studies, 25(2), 215–230. https://doi.org/10.17512/pjms.2022.25.2.16
26. Ng, S. I., Wider, W., Yang, Y., Jiang, X., Vasudevan, R., Bhandari, B., & Lee, C. H. (2024). Key factors affecting employee performance in the banking sector: A Delphi study. Cogent Business & Management, 11(1), 2409942. https://doi.org/10.1080/23311975.2024.2409942
27. Nussbaum, M. C. (2011). Creating capabilities: The human development approach. Harvard University Press.
28. OECD. (2005). The definition and selection of key competencies: Executive summary. OECD.
29. OECD-DAC. (2006). The challenge of capacity development: Working towards good practice. OECD.
30. Rahaman, M. A., Taru, R. D., Gupta, A., Prajapat, S., & Mahmud, M. S. (2023). Factors influencing employee performance and their impact on productivity. Banks and Bank Systems, 18(2), 118–129. https://doi.org/10.21511/bbs.18(2).2023.09
31. Robeyns, I. (2005). The capability approach: A theoretical survey. Journal of Human Development, 6(1), 93–117. https://doi.org/10.1080/146498805200034266
32. Sabuhari, R., Sudiro, A., Irawanto, D. W., & Rahayu, M. (2020). The effects of human resource flexibility, employee competency, organizational culture adaptation and job satisfaction on employee performance. Management Science Letters, 10, 1777–1786. https://doi.org/10.5267/j.msl.2020.1.020
33. Senge, P. M. (2006). The fifth discipline: The art and practice of the learning organization. Random House.
34. Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509–533.
35. Yoopetch, C., Nimsai, S., & Kongarchapatara, B. (2021). The effects of employee learning, knowledge, benefits, and satisfaction on employee performance and career growth in the hospitality industry. Sustainability, 13(8), 4101.https://doi.org/10.3390/su13084101
36. Zhenjing, G., Chupradit, S., Ku, K., Nassani, A. A., & Haffar, M. (2022). Impact of employees’ workplace environment on employees’ performance: A multi-mediation model. Frontiers in Public Health, 10, 890400.https://doi.org/10.3389/fpubh.2022.890400
37. De Meuse, K. P. (2022). Learning agility: Could it become the G-factor of leadership? In Learning agility (pp. 215–236). American Psychological Association.
38. Morgan, P. (2006). The concept of capacity. European Centre for Development Policy Management.
39. Muda, I., Rafiki, A., & Harahap, M. R. (2014). Factors influencing employees’ performance: A study on the Islamic banks in Indonesia. International Journal of Business and Social Science, 5(2), 73–80.
40. Onogwu, G. O., & Emenike, G. C. (2023). Personality trait, job satisfaction, and employee performance. Business Management and Entrepreneurship Academic Journal, 5(6).
41. Prasetya, A. (2019). Analysis of factors that influence employee performance. Journal Profit, 13(1).
42. Rismayadi, B. (2024). Analysis of factors that can influence employee performance. Educational Administration: Theory and Practice, 30(5), 229–238.
43. Silzer, R., & Church, A. H. (2011). The pearls and perils of identifying potential. Industrial and Commercial Training, 43(6), 377–384.
44. Spencer, L. M., & Spencer, S. M. (1993). Competence at work: Models for superior performance. John Wiley & Sons.
45. Tashliyev, A., & Tirtoprojo, S. (2023). Examining the factors affecting employee performance of higher education institution employees in the new normal era. International Journal of Economics and Business Issues, 2(1), 47–57.
46. Yan, X., Basheer, M. F., Irfan, M., & Rana, T. N. (2020). Role of psychological factors in employee well-being and employee performance. Revista Argentina de Clínica Psicológica, 29(5), 638–650.
47. Yuliastanty, S. (2021). Analysis of factors affecting employee performance. UPI YPTK Journal of Business and Economics.
48. Yusof, M. A., Majid, A. H. A., & Hamid, R. A. (2022). A conceptual paper on the relationship between personality traits and employee performance within the SMEs context in Malaysia. International Journal of Academic Research in Business and Social Sciences, 12(7).
49. Dweck, C. S. (2006). Mindset: The new psychology of success. Random House.
50. Rogers, C. R. (1961). On becoming a person: A therapist’s view of psychotherapy. Houghton Mifflin.
51. Sen, A. (1999). Development as freedom. Oxford University Press.
Downloads
Published
How to Cite
Issue
Section
License
I (we) submit this article which is original and unpublished, of my (our) own authorship, to the evaluation of the Veredas do Direito Journal, and agree that the related copyrights will become exclusive property of the Journal, being prohibited any partial or total copy in any other part or other printed or online communication vehicle dissociated from the Veredas do Direito Journal, without the necessary and prior authorization that should be requested in writing to Editor in Chief. I (we) also declare that there is no conflict of interest between the articles theme, the author (s) and enterprises, institutions or individuals.
I (we) recognize that the Veredas do Direito Journal is licensed under a CREATIVE COMMONS LICENSE.
Licença Creative Commons Attribution 3.0
