THE ROLE OF INVOLVEMENT AND ENGAGEMENT IN IMPROVING PARTNERSHIP PERFORMANCE
DOI:
https://doi.org/10.18623/rvd.v23.6585Palavras-chave:
Engagement Religious Compliance, Involvement, Engagement, Partnership PerformanceResumo
This study analyzes the role of involvement and engagement in improving Partnership Performance. Involvement and engagement are dimensions developed from the concept of Religious Compliance Commitment (ERC), which was written by Ratnawati, Kholis, et al. (2023) and Ratnawati, Widodo, et al. (2023). ERC is a concept in partnership, understood as an organization's involvement in partnerships with other organizations, based on compliance with religious (Islamic) norms. The research was conducted at an Islamic Hospital in Central Java, Indonesia, that partners with BPJS Healthcare. Data was obtained by distributing questionnaires to Islamic hospital leaders. The questionnaires collected and analyzed were 87. Furthermore, the data obtained is analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results of the study showed that engagement has a positive and significant effect on Partnership Performance, while involvement has no direct effect. However, engagement has been shown to strengthen the relationship between involvement and Partnership Performance. These findings suggest that the success of partnerships depends not only on formal contracts and administrative aspects but also on the internalization of religious values when organizations enter into partnerships. This study contributes to the development of partnership governance and partnership sustainability research by presenting a religious perspective to strengthen the quality of partnership relationships.
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