LEAN SIX SIGMA PRACTICES EFFECT ON WASTE REDUCTION BEHAVIOR TO OPERATIONAL PERFORMANCE OF THAILAND'S PHARMACEUTICAL FIRMS
DOI:
https://doi.org/10.18623/rvd.v23.5784Keywords:
Six Sigma Lean Practices, Waste Reduction Behavior, Operational PerformanceAbstract
The six sigma lean practices are crucial and synergized managerial practices that mainly focus on enhancing production practices and investigating real product problems. In a different organization, it is used effectively under the measurement, analysis and improvement steps. The crucial purpose of the given paper is to find out the impact of six sigma lean practices on the operational performance of the pharmaceutical companies in Thailand, with the help of waste reduction behavior as a mediating variable. For the data collection process, the survey questionnaire technique is used in which the data is collected on the basis of self-administrated questions. A survey of 400 respondents was conducted, from 188 were female and 212 were male respondents. Moreover, under the analysis, the results of the SEM model have revealed that the total production maintenance and focused on metrics have a positive impact on operational performance while process control has an insignificant impact on the operational performance of the pharmaceutical companies. Further results also examined that waste reduction behavior has also a significant mediating role in enhancing the impact of six sigma lean practices on the operational performance of the firms. Finally, it is recommended that the companies and all firms should require these practices in their production process so that the efficiency and performance of the companies increased.
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