SERVICE QUALITY AND EMPLOYABILITY IN CHINESE VOCATIONAL EDUCATION
DOI:
https://doi.org/10.18623/rvd.v23.5731Palavras-chave:
China, Employability, Literature Review, Vocational Undergraduate EducationResumo
Resumo
Esta revisão sistemática scoping avalia a qualidade dos serviços no sistema de Educação Profissional Universitária (VUE) da China. A equipe identificou 31 registros-chave da Web of Science, Scopus, documentos políticos nacionais chineses e relatórios institucionais de qualidade de 2025 (2019–2025), seguindo as diretrizes PRISMA-ScR. Utilizando o modelo HEdPERF, as evidências foram organizadas em cinco dimensões: aspectos acadêmicos, suporte não acadêmico, questões programáticas, acesso e reputação. Os resultados mostram que competência acadêmica (90,3% dos registros) e desenho programático (80,6%) dominam, com foco em corpo docente “duplamente qualificado” e currículos integrados à indústria. Acesso (29,0%) e suporte não acadêmico recebem atenção limitada devido a gargalos institucionais e administrativos. A empregabilidade percebida atua como o principal mediador entre os insumos de serviço e a lealdade do estudante no quadro Estímulo–Organismo–Resposta — os estudantes demonstram lealdade com base nos retornos de carreira antecipados, não no prestígio institucional. O estudo propõe uma via serviço–empregabilidade–lealdade específica para contextos de VUE e identifica três áreas de melhoria. Esses achados conectam a pesquisa em qualidade da educação profissional superior ao desenvolvimento econômico baseado em competências.
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