EMPOWERING CAREER COUNSELLING SERVICES VIA THE MASTERING OF 21ST CENTURY SKILLS AND CODE OF ETHICS AMONG MALAYSIAN COUNSELLORS
DOI:
https://doi.org/10.18623/rvd.v23.5135Palavras-chave:
Career Counselling, 21st Century Skills, Code of Ethics, MalaysiaResumo
The prolonged COVID-19 pandemic, spanning almost three years, has posed significant challenges across various employment sectors, leading to either considerable contractions or complete transformations in specific career fields. Consequently, the demand for career counselling services has surged due to the pandemic's widespread impact on multiple economic sectors worldwide that directly or indirectly affected many career or work forces all over the world. Therefore, the delivery of career counselling services must be strengthened to align with the current global scenario sparked by this pandemic. This conceptual paper proposes two strategies to enhance the provision of career counselling services: the mastery of 21st-century specific skills and a deeper understanding of the Malaysian Board of Counsellor’s Code of Ethics, particularly as they relate to career counselling. In other words, these recommendations should be adopted by local counsellors as part of a comprehensive strategy to empower current and future service delivery. Additionally, these recommendations can be considered by key stakeholders in the profession, such as the Malaysian Ministry of Women, Family, and Community Development (KPWKM), the Malaysian Board of Counsellor (LKM), and various local counselling associations, in order to improve aspects of continuous professional development, especially in training programmes aimed at enhancing career counselling skills.
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