ANÁLISE BIBLIOMÉTRICA DO TECNOSTRESSE BASEADA EM R
DOI:
https://doi.org/10.18623/rvd.v23.n3.4394Palavras-chave:
Bibliometric Analysis, R-Based Analysis, TechnostressResumo
O estudo visa criar um mapa apresentando análises dos principais pesquisadores da área, outros autores que colaboram com esses pesquisadores, revistas com o maior número e qualidade de publicações, as palavras mais utilizadas, a estrutura temática da área, os países líderes e outros países que colaboram com esses países. Dentro desse escopo, um total de 1.297 publicações acadêmicas em inglês na base de dados Web of Science foram analisadas utilizando os pacotes Bibliometrix e Biblioshiny na linguagem de programação R. Riedl, Tarafdar e Maier são pesquisadores líderes na literatura sobre estresse tecnológico. A análise identificou três áreas teóricas principais. Essas áreas são: sistemas de informação e teoria do estresse, modelos de aceitação e adaptação da tecnologia e psicologia organizacional. Tópicos populares que serão importantes para trabalhos futuros na área são o estresse tecnológico positivo (estresse positivo proveniente da tecnologia) e o estresse tecnológico negativo (estresse negativo proveniente da tecnologia). Os Estados Unidos, a China e a Alemanha são os países que mais contribuem para o campo por meio de suas colaborações internacionais. Ao contrário de outros estudos bibliométricos que examinam o estresse tecnológico de forma mais ampla como parte da pesquisa sobre estresse induzido pela tecnologia, este estudo se concentra exclusivamente no conceito de estresse tecnológico e apresenta resultados diferentes para sua estrutura conceitual, o que é a razão mais importante para a singularidade deste estudo.
Referências
Alam, M. A. (2016). Techno-stress and productivity: Survey evidence from the aviation industry. Journal of Air Transport Management, 50, 62–70. https://doi.org/10.1016/j.jairtraman.2015.10.003
Aria, M., & Cuccurullo, C. (2017). bibliometrix: An R-tool for comprehensive science mapping analysis. Journal of Informetrics, 11(4), 959–975. https://doi.org/10.1016/j.joi.2017.08.007
Ayyagari, R., Grover, V., & Purvis, R. (2011). Technostress: Technological antecedents and implications. MIS Quarterly, 35(4), 831–858. https://doi.org/10.2307/41409963
Bondanini, G., Giorgi, G., Ariza-Montes, A., Vega-Muñoz, A., & Andreucci-Annunziata, P. (2020). Technostress: Dark side of technology in the workplace: A scientometric analysis. International Journal of Environmental Research and Public Health, 17(21), 8013. https://doi.org/10.3390/ijerph17218013
Börner, K., Chen, C., & Boyack, K. W. (2003). Visualizing knowledge domains. Annual Review of Information Science and Technology, 37(1), 179–255. https://doi.org/10.1002/aris.1440370106
Buzás, B., Simon, A. C., Kiss, O. E., & Faragó, K. (2025). Navigating the digital landscape: Unraveling the interplay of challenge and hindrance components of technostress on employee voice behavior. Frontiers in Psychology, 16, Article 1434275. https://doi.org/10.3389/fpsyg.2025.1434275
Califf, C. B., Sarker, S., & Sarker, S. (2020). The bright and dark sides of technostress: A mixed-method study involving healthcare IT. MIS Quarterly, 44(2), 809–856. https://doi.org/10.25300/MISQ/2020/14909
Cao, X., & Sun, J. (2018). Exploring the effect of overload on the discontinuous intention of social media users: An S-O-R perspective. Computers in Human Behavior, 81, 10–18. https://doi.org/10.1016/j.chb.2017.11.031
Cobo, M. J., López-Herrera, A. G., Herrera-Viedma, E., & Herrera, F. (2011). An approach for detecting, quantifying, and visualizing the evolution of a research field: A practical application to the fuzzy sets theory field. Journal of Informetrics, 5(1), 146–166. https://doi.org/10.1016/j.joi.2010.10.002
Fischer, T., Reuter, M., & Riedl, R. (2023). Understanding technostress as a multidimensional phenomenon: Toward a more integrative research agenda. Information Systems Frontiers, 25(1), 45–62. https://doi.org/10.1007/s10796-021-10161-4
Hassan, N., Yaakob, S. A., Sumardi, N. A., Halif, M. M., Ali, S., Abd Aziz, R., & Abdul Majid, A. (2019). The moderating effects of perceived organizational support on the relationship between technostress creators and organizational commitment among school teachers. International Journal of Engineering and Advanced Technology (IJEAT), 8(3S), 206–210. https://www.ijeat.org/wp-content/uploads/papers/v8i3S/C10420283S19.pdf
Hirsch, J. E. (2005). An index to quantify an individual’s scientific research output. Proceedings of the National Academy of Sciences, 102(46), 16569–16572. https://doi.org/10.1073/pnas.0507655102
Hwang, I., & Cha, O. (2018). Examining technostress creators and role stress as potential threats to employees’ information security compliance. Computers in Human Behavior, 81, 282-293. https://doi.org/10.1016/j.chb.2017.12.022
Jain, S., Varma, V., Vijay, T. S., & Cabral, C. (2025). Technostress influence on innovative work behaviour and the mitigating effect of leader-member exchange: A moderated mediation study in the Indian banking industry. Acta Psychologica, 255, 104875. https://doi.org/10.1016/j.actpsy.2025.104875
Keshavarz, H., Saeidnia, H. R., & Wang, T. (2025). Navigating technostress: A deep dive into health practitioners’ technological challenges in hospital settings. BMC Health Services Research, 25(18). https://doi.org/10.1186/s12913-024-12196-1
Kot, P. (2022). Psychometric properties of the Polish adaptation of Technostress Creators and Technostress Inhibitors Scale. Medycyna Pracy, 73(4), 277–293. https://doi.org/10.13075/mp.5893.01236
Kumar, P. S. (2024). Technostress: A comprehensive literature review on dimensions, impacts, and management strategies. Computers in Human Behavior Reports, 16, 100475. https://doi.org/10.1016/j.chbr.2024.100475
Laumer, S., Maier, C., & Weitzel, T. (2016). Information quality, user satisfaction, and the manifestation of technostress: An empirical study. Information Systems Journal, 26(4), 285–313. https://doi.org/10.1111/isj.12079
Le Roux, D. J., & Botha, P. A. (2021). Investigating the impact of technostress on productivity and overall life satisfaction of managers working at a South African ferrochrome smelting company. SA Journal of Human Resource Management/SA Tydskrif vir Menslikehulpbronbestuur, 19(0), a1649. https://doi.org/10.4102/sajhrm.v19i0.1649
Maier, C., Laumer, S., Weinert, C., & Weitzel, T. (2015). The effects of technostress and switching stress on discontinued use of social networking services: A study of Facebook use. Information Systems Journal, 25(3), 275–308. https://doi.org/10.1111/isj.12068
Marsh, E., Vallejos, E. P., & Spence, A. (2022). The digital workplace and its dark side: An integrative review. Computers in Human Behavior, 128, 107118. https://doi.org/10.1016/j.chb.2021.107118
Mishra, R. (2022). A study on the relationship between technostress and employee creativity with perceived organizational support. Information Management and Business Review, 14(2), 9–14.
Noyons, E. C. M., Moed, H. F., & Van Raan, A. F. J. (1999). Integrating research performance analysis and science mapping. Scientometrics, 46(3), 591–604. https://doi.org/10.1007/BF02459614
Ragu-Nathan, T. S., Tarafdar, M., Ragu-Nathan, B. S., & Tu, Q. (2008). The consequences of technostress for end users in organizations: Conceptual development and empirical validation. Information Systems Research, 19(4), 417–433. https://doi.org/10.1287/isre.1070.0165
Rajendran, S. D., Wahab, S. N., Yeap, S. P., Kamarulzaman, N. H., & Lim, S. A. H. (2023). Nanotechnology in food production: A comprehensive bibliometric analysis using R-package. Journal of Scientometric Research, 12(3), 648–656. https://doi.org/10.5530/jscires.12.3.063
Salanova, M., Llorens, S., & Cifre, E. (2024). From technostress to techno-eustress: Toward a positive psychology of technology use. Computers in Human Behavior Reports, 12, 101396. https://doi.org/10.1016/j.chbr.2024.101396
Salazar-Concha, C., Ficapal-Cusí, P., Boada-Grau, J., & Camacho, L. J. (2021). Analyzing the evolution of technostress: A science mapping approach. Heliyon, 7(5), e06726. https://doi.org/10.1016/j.heliyon.2021.e06726.
Schubin, K., Seinsche, L., Pfaff, H., & Zeike, S. (2023). A workplace mindfulness training program may affect mindfulness, well-being, health literacy and work performance of upper-level ICT-managers: An exploratory study in times of the COVID-19 pandemic. Frontiers in Psychology, 14, 994959. https://doi.org/10.3389/fpsyg.2023.994959
Shu, Q., Tu, Q., & Wang, K. (2011). The Impact of Computer Self-Efficacy and Technology Dependence on Computer-Related Technostress: A Social Cognitive Theory Perspective. International Journal of Human-Computer Interaction, 27(10), 923–939. https://doi.org/10.1080/10447318.2011.555313
Siitonen, V., Ritonummi, S., Salo, M., Pirkkalainen, H., & Mauno, S. (2025). Coping with technostress in the software industry: Coping strategies and factors underlying their selection. The Journal of Systems and Software, 225, 112341. https://doi.org/10.1016/j.jss.2025.112341
Srivastava, S. C., Chandra, S., & Shirish, A. (2015). Technostress creators and job outcomes: Theorizing the moderating influence of personality traits. Information Systems Journal, 25(4), 355–401. https://doi.org/10.1111/isj.12067
Stadin, M., Nordin, M., Broström, A., Magnusson Hanson, L. L., Westerlund, H., & Fransson, E. I. (2021). Technostress operationalised as information and communication technology (ICT) demands among managers and other occupational groups: Results from the Swedish Longitudinal Occupational Survey of Health (SLOSH). Computers in Human Behavior, 114, 106486. https://doi.org/10.1016/j.chb.2020.106486
Stich, J. F., Tarafdar, M., & Cooper, C. L. (2018). Electronic communication and technostress: The role of optimism, computer self-efficacy, and social support. Information Technology & People, 31(3), 948–970. https://doi.org/10.1108/ITP-01-2017-0009
Tarafdar, M., Tu, Q., Ragu-Nathan, B. S., & Ragu-Nathan, T. S. (2007). The impact of technostress on role stress and productivity. Journal of Management Information Systems, 24(1), 301–328. https://doi.org/10.2753/MIS0742-1222240109
Tarafdar, M., Pullins, E. B., & Ragu-Nathan, T. S. (2015). Technostress: Negative effect on performance and possible mitigations. Information Systems Journal, 25(2), 103–132. https://doi.org/10.1111/isj.12042
Tarafdar, M., Cooper, C. L., & Stich, J. F. (2019). The technostress trifecta: Techno-eustress, techno-distress and design: Theoretical directions and an agenda for research. Information Systems Journal, 29(1), 6–42. https://doi.org/10.1111/isj.12169
Tu, Q., Wang, K., & Shu, Q. (2005). Computer-related technostress in China: A study of coping strategies. Communications of the ACM, 48(4), 77–81. https://doi.org/10.1145/1053291.1053323
Wang, K., & Shu, Q. (2008). The moderating impact of perceived organizational support on the relationship between technostress and role stress. 2008 19th International Workshop on Database and Expert Systems Applications, 420–424. IEEE. https://doi.org/10.1109/DEXA.2008.67
Zhao, X., Xia, Q., & Huang, W. (2020). Impact of technostress on productivity from the theoretical perspective of appraisal and coping processes. Information & Management, 57(8), 103265. https://doi.org/10.1016/j.im.2020.103265
Downloads
Publicado
Como Citar
Edição
Seção
Licença
Submeto (emos) o presente trabalho, texto original e inédito, de minha (nossa) autoria, à avaliação de Veredas do Direito - Revista de Direito, e concordo (amos) que os direitos autorais a ele referentes se tornem propriedade exclusiva da Revista Veredas, sendo vedada qualquer reprodução total ou parcial, em qualquer outra parte ou outro meio de divulgação impresso ou eletrônico, dissociado de Veredas do Direito, sem que a necessária e prévia autorização seja solicitada por escrito e obtida junto ao Editor-gerente. Declaro (amos) ainda que não existe conflito de interesse entre o tema abordado, o (s) autor (es) e empresas, instituições ou indivíduos.
Reconheço (Reconhecemos) ainda que Veredas está licenciada sob uma LICENÇA CREATIVE COMMONS:
Licença Creative Commons Attribution 3.0
