CRITICAL SUCCESS FACTORS IN THE ADOPTION OF 5G TECHNOLOGY: EVOLUTION FROM A SYSTEMATIC LITERATURE REVIEW
DOI:
https://doi.org/10.18623/rvd.v23.6632Palabras clave:
5G Technology Adoption, Evolution of Factors, Critical Success Factors, ReviewResumen
The launch of 5G technology is needed to increase connectivity demand and support the build-out of innovative applications. However, 5G technology comes with many uncertainties, including governance, infrastructure, spectrum, and cost. In addition, there are still many knowledge gaps regarding user adoption and the development of implementation strategies. In light of this context, the study examines the critical success factors in 5G adoption and their evolution from the period 2019 to 2025, creating a reference palette for optimizing practices in 5G adoption for use by both researchers and policymakers looking to create effective deployment. A systematic literature review was conducted following Kitchenham’s methodology, which includes planning, development, and reporting phases. The search was conducted using databases including Scopus and Web of Science, and of the 57 relevant articles, 59 critical success factors were derived, and reviewed for categorization among healthcare, transportation, entertainment, agriculture, and smart cities. Moreover, theoretical models were found to support these factors, including the Technology Acceptance Model, and approaches adopted by several nations, such as the development of sustainable infrastructure powered by renewable energy, were emphasized as potential avenues for speeding up effective 5G adoption.
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