AN ANALYSIS OF TECHNOSTRESS ON INDONESIAN SEAFARERS IN THE ERA OF MARITIME DIGITALIZATION

Autores/as

DOI:

https://doi.org/10.18623/rvd.v23.4587

Palabras clave:

Technostress, Indonesian Seafarers, Digitalization Era, Maritime Education Curriculum

Resumen

This study aims to analyze the technostress experienced by Indonesian seafarers in the digitalization era by identifying the dominant dimensions of technostress. measuring the level of technostress in Indonesian seafarers. and exploring the influencing factors and impacts caused by technostress on seafarers' performance and well-being. This study uses a quantitative approach with a descriptive-analytical research design to analyze technostress in Indonesian seafarers in the era of maritime digitalization. The population in this study were Indonesian seafarers working on merchant ships. The collected data were analyzed using SPSS software version 26. The results showed that Indonesian seafarers experienced a moderate level of technostress. All dimensions of technostress showed a significant influence on well-being. including techno-insecurity (β=-0.101. p=0.034) which did not affect performance. Analysis of technology use intensity revealed that satellite communication had the highest correlation with technostress (r=0.468. p<0.01). despite not being the most technically complex technology. This finding underscores the urgency of multi-level interventions that focus not only on individual technology training but also on systemic improvements in maritime technology design. organizational support. maritime education curriculum reform. and policies that protect seafarers' work-life boundaries.

Citas

Bail, C., Harth, V., & Mache, S. (2023). Digitalization in Urology A Multimethod Study of the Relationships between Physicians’ Technostress, Burnout, Work Engagement and Job Satisfaction. Healthcare, 11(16), 2255. https://doi.org/10.3390/healthcare11162255

Bondanini, G., Giorgi, G., Ariza-Montes, A., Vega-Muñoz, A., & Andreucci-Annunziata, P. (2020). Technostress Dark Side of Technology in the Workplace: A Scientometric Analysis. International Journal of Environmental Research and Public Health, 17(21), 8013. https://doi.org/10.3390/ijerph17218013

Castillo, J. M., Galy, E., & Thérouanne, P. (2023). Psychometric properties of the French version of the technostress creators and inhibitors scale. Cognition, Technology & Work, 25(4), 357–372. https://doi.org/10.1007/s10111-023-00738-2

Halbesleben, J. R. B., Neveu, J.-P., Paustian-Underdahl, S. C., & Westman, M. (2014). Getting to the “COR”: Understanding the Role of Resources in Conservation of Resources Theory. Journal of Management, 40(5), 1334–1364. https://doi.org/10.1177/0149206314527130

Hareide, O. S., & Ostnes, R. (2017). Maritime Usability Study by Analysing Eye Tracking Data. Journal of Navigation, 70(5), 927–943. https://doi.org/10.1017/S0373463317000182

Kretschmann, L., Burmeister, H.-C., & Jahn, C. (2017). Analyzing the economic benefit of unmanned autonomous ships: An exploratory cost-comparison between an autonomous and a conventional bulk carrier. Research in Transportation Business & Management, 25, 76–86. https://doi.org/10.1016/j.rtbm.2017.06.002

Kristiyanti, M., Rosita, N. D., Hermawati, R., Khamdilah, A., Kundori, K., & Mawardi, K. (2024). Logistics digitalization on import document activities: Electronic delivery orders and service quality in maritime ports. International Journal of Data and Network Science, 8(1), 227–236. https://doi.org/10.5267/j.ijdns.2023.9.029

Kuldas, S., & Foody, M. (2022). Neither Resiliency-Trait nor Resilience-State: Transactional Resiliency/e. Youth & Society, 54(8), 1352–1376. https://doi.org/10.1177/0044118X211029309

Kundori, K., Mawardi, K., Khamdilah, A., Rosita, N. D., Hermawati, R., & Kristiyanti, M. (2025). Analysis of The Influence of Human and Technical Factors in Mooring ‎Rope Accidents in Ship Operations at The Ports of Indonesia. International Journal of Basic and Applied Sciences, 14(2), 241–246. https://doi.org/10.14419/04c6fb72

Kundori, K., & Suganjar, S. (2025). Analysis of the Effectiveness of the Implementation of the Lockout Tagout (LOTO) System in Improving Work Safety on Board Ships. Open Journal of Safety Science and Technology, 15(02), 137–147. https://doi.org/10.4236/ojsst.2025.152008

La Torre, G., Esposito, A., Sciarra, I., & Chiappetta, M. (2019). Definition, symptoms and risk of techno-stress: A systematic review. International Archives of Occupational and Environmental Health, 92(1), 13–35. https://doi.org/10.1007/s00420-018-1352-1

Mallam, S. C., Nazir, S., & Renganayagalu, S. K. (2019). Rethinking Maritime Education, Training, and Operations in the Digital Era: Applications for Emerging Immersive Technologies. Journal of Marine Science and Engineering, 7(12), 428. https://doi.org/10.3390/jmse7120428

Munim, Z. H. (2019). Autonomous ships: A review, innovative applications and future maritime business models. Supply Chain Forum: An International Journal, 20(4), 266–279. https://doi.org/10.1080/16258312.2019.1631714

Oldenburg, M., Baur, X., & Schlaich, C. (2010). Occupational Risks and Challenges of Seafaring. Journal of Occupational Health, 52(5), 249–256. https://doi.org/10.1539/joh.K10004

Phillips-Wren, G., & Adya, M. (2020). Decision making under stress: The role of information overload, time pressure, complexity, and uncertainty. Journal of Decision Systems, 29(sup1), 213–225. https://doi.org/10.1080/12460125.2020.1768680

Pothuganti, S. K., P Ramachandra, G., & V, R. D. (2025). The impact of technostress on employee engagement and well-being. Human Systems Management, 44(5), 819–835. https://doi.org/10.1177/01672533251331503

Ragu-Nathan, T. S., Tarafdar, M., Ragu-Nathan, B. S., & Tu, Q. (2008). The Consequences of Technostress for End Users in Organizations: Conceptual Development and Empirical Validation. Information Systems Research, 19(4), 417–433. https://doi.org/10.1287/isre.1070.0165

Rahmi, K. H., Fahrudin, A., Supriyadi, T., Herlina, E., Rosilawati, R., & Ningrum, S. R. (2025). Technostress and cognitive fatigue: Reducing digital strain for improved employee well-being: A literature review. Multidisciplinary Reviews, 8(12), 2025380. https://doi.org/10.31893/multirev.2025380

Shields, L. (2019). Smartphone Use Among Leaders: An Exploration Into Smartphone Addiciton, Career Burnout, And Leader-Member Relationship Development [Trevecca Nazarene University]. https://media.proquest.com/media/hms/PFT/2/Jv0cB?_s=IeFx3q54FV1W1QGGPhA2Anr6J9E%3D

Tarafdar, M., Tu, Q., Ragu-Nathan, B. S., & Ragu-Nathan, T. S. (2007). The Impact of Technostress on Role Stress and Productivity. Journal of Management Information Systems, 24(1), 301–328. https://doi.org/10.2753/MIS0742-1222240109

Tawfik Barghash, A. K., Helal, H., & Shaban, N. (2023). Impact of Risk Assessment of ECDIS on Its Situational Awareness for Marine Officers. AIN Journal, 2(46). https://doi.org/10.59660/46737

Wróbel, K., Montewka, J., & Kujala, P. (2017). Towards the assessment of potential impact of unmanned vessels on maritime transportation safety. Reliability Engineering & System Safety, 165, 155–169. https://doi.org/10.1016/j.ress.2017.03.029

Wu, L. (2024). Containerization of Seafarers in the International Shipping Industry: Contemporary Seamanship, Maritime Social Infrastructures, and Mobility Politics of Global Logistics [PhD Thesis, City University of New York]. https://search.proquest.com/openview/dd24e02e2e5d38e3d60190bc1d6b333e/1?pq-origsite=gscholar&cbl=18750&diss=y

Zheng, X., Liu, Q., Yang, S., Lu, G., & Wu, L. (2025). Investigating Teacher Technostress in Technology-Supported Teacher Learning with Person–Environment Fit Theory. The Asia-Pacific Education Researcher, 34(4), 1231–1243. https://doi.org/10.1007/s40299-024-00935-1

Descargas

Publicado

2026-03-31

Cómo citar

Suprapti, F., Hermawati, R., & Kundori. (2026). AN ANALYSIS OF TECHNOSTRESS ON INDONESIAN SEAFARERS IN THE ERA OF MARITIME DIGITALIZATION. Veredas Do Direito, 23(5), e234587. https://doi.org/10.18623/rvd.v23.4587

Número

Vol. 23 Núm. 5 (2026): Veredas do Direito, v. 23, n. 5 2026

Sección

Articles

Licencia

I (we) submit this article which is original and unpublished, of my (our) own authorship, to the evaluation of the Veredas do Direito Journal, and agree that the related copyrights will become exclusive property of the Journal, being prohibited any partial or total copy in any other part or other printed or online communication vehicle dissociated from the Veredas do Direito Journal, without the necessary and prior authorization that should be requested in writing to Editor in Chief. I (we) also declare that there is no conflict of interest between the articles theme, the author (s) and enterprises, institutions or individuals.

I (we) recognize that the Veredas do Direito Journal is licensed under a CREATIVE COMMONS LICENSE.

 

Licença Creative Commons Attribution 3.0