STRATEGIC PATHWAYS TO SUSTAINABILITY IN TOURISM: AN ECONOMIC MODEL-BASED APPROACH
DOI:
https://doi.org/10.18623/rvd.v22.n4.3762Palabras clave:
Green Talent Strategy, Cognitive Hospitality Dynamics, Mindful Work Culture, Flexible Innovation ModelsResumen
Innovation in luxury hospitality is increasingly shaped by how organizations integrate sustainability, cognitive awareness, and knowledge-sharing. This study examines the interrelations among refined Green Human Resource Management practices, mindfulness traits, and knowledge-sharing mechanisms to understand their collective impact on innovative climates in Vietnamese luxury hotels. Drawing on survey data from 500 hotel employees and applying fuzzy-set Qualitative Comparative Analysis, the research identifies four distinct configurations that consistently lead to elevated innovation outcomes. Green Training and Performance Management emerge as structural pillars, while the balance between Tacit and Explicit Knowledge supports adaptive service delivery. Mindfulness, particularly through its reflective and non-reactive dimensions, enhances resilience and creative engagement. Although comprehensive strategies yield the strongest results, selective emphasis on key components remains a viable option for hotels with limited resources. These findings contribute to organizational theory by highlighting the importance of subset-level interactions and offer practical guidance for embedding sustainability, psychological agility, and collaborative learning into hospitality management.
Citas
Abbas, J., & Khan, S. M. (2023). Green knowledge management and organizational green culture: An interaction for organizational green innovation and green performance. Journal of Knowledge Management, 27(7), 1852–1870. https://doi.org/10.1108/JKM-10-2022-0812
Aboramadan, M., & Karatepe, O. M. (2021). Green human resource management, perceived green organizational support and their effects on hotel employees’ behavioral outcomes. International Journal of Contemporary Hospitality Management, 33(10), 3199–3222. https://doi.org/10.1108/IJCHM-12-2020-1447
Aghaei, M., Aghaee, S., & Shahriari, M. (2024). The effect of green vision and green training on voluntary employee green behavior: The mediating role of green mindfulness. Environment, Development and Sustainability, 1–17. https://doi.org/10.1007/s10668-024-04779-9
Ajmal, M., Sareet, Z., & Islam, A. (2024). Unleashing innovation through employee voice behavior in the hotel industry: The impact of ambidextrous leadership on innovative work behavior. Journal of Hospitality and Tourism Insights. https://doi.org/10.1108/JHTI-03-2023-0076
Amabile, T. M., Conti, R., Coon, H., Lazenby, J., & Herron, M. (1996). Assessing the work environment for creativity. Academy of Management Journal, 39(5), 1154–1184. https://doi.org/10.2307/256995
Arslan, Z., Kausar, S., Kannaiah, D., Shabbir, M. S., Khan, G. Y., & Zamir, A. (2021). The mediating role of green creativity and the moderating role of green mindfulness in the relationship among clean environment, clean production, and sustainable growth. Environmental Science and Pollution Research, 1–15. https://doi.org/10.1007/s11356-021-14556-2
Asadi, S., Pourhashemi, S. O., Nilashi, M., Abdullah, R., Samad, S., Yadegaridehkordi, E., Aljojo, N., & Razali, N. S. (2020). Investigating influence of green innovation on sustainability performance: A case on Malaysian hotel industry. Journal of Cleaner Production, 258, 120860. https://doi.org/10.1016/j.jclepro.2020.120860
Baas, M., Nevicka, B., & Ten Velden, F. S. (2020). When paying attention pays off: The mindfulness skill act with awareness promotes creative idea generation in groups. European Journal of Work and Organizational Psychology, 29(4), 619–632. https://doi.org/10.1080/1359432X.2020.1749406
Boiral, O. (2002). Tacit knowledge and environmental management. Long Range Planning, 35(3), 291–317. https://doi.org/10.1016/S0024-6301(02)00045-1
Brown, K. W., & Ryan, R. M. (2003). The benefits of being present: Mindfulness and its role in psychological well-being. Journal of Personality and Social Psychology, 84(4), 822–848. https://doi.org/10.1037/0022-3514.84.4.822
Capel, C. (2014). Mindfulness, indigenous knowledge, indigenous innovations and entrepreneurship. Journal of Research in Marketing and Entrepreneurship, 16(1), 63–83. https://doi.org/10.1108/JRME-04-2013-0019
Chen, F. H., Tsai, Y.-T., & Oen, W. A. (2022). Configurations of green human resource management practices on supply chain integration. International Journal of Engineering Business Management, 14, 18479790221146443. https://doi.org/10.1177/18479790221146443
Dumont, J., Shen, J., & Deng, X. (2017). Effects of green HRM practices on employee workplace green behavior: The role of psychological green climate and employee green values. Human Resource Management, 56(4), 613–627. https://doi.org/10.1002/hrm.21792
Farooq, R., Zhang, Z., Talwar, S., & Dhir, A. (2022). Do green human resource management and self-efficacy facilitate green creativity? A study of luxury hotels and resorts. Journal of Sustainable Tourism, 30(4), 824–845. https://doi.org/10.1080/09669582.2021.1891239
Glomb, T. M., Duffy, M. K., Bono, J. E., & Yang, T. (2011). Mindfulness at work. In A. Joshi, H. Liao, & J. J. Martocchio (Eds.), Research in Personnel and Human Resources Management (Vol. 30, pp. 115–157). Emerald Group Publishing. https://doi.org/10.1108/S0742-7301(2011)0000030005
Kim, T. T., Kim, W. G., Majeed, S., & Haldorai, K. (2023). Does green human resource management lead to a green competitive advantage? A sequential mediation model with three mediators. International Journal of Hospitality Management, 111, 103486. https://doi.org/10.1016/j.ijhm.2023.103486
Le, P. B., Lei, H., Le, T. T., Gong, J., & Ha, A. T. (2020). Developing a collaborative culture for radical and incremental innovation: The mediating roles of tacit and explicit knowledge sharing. Chinese Management Studies, 14(4), 957–975. https://doi.org/10.1108/CMS-06-2019-0213
Magnier-Watanabe, R., & Benton, C. (2017). Management innovation and firm performance: The mediating effects of tacit and explicit knowledge. Knowledge Management Research & Practice, 15(3), 325–335. https://doi.org/10.1057/s41275-017-0060-1
Mahmoud, M. A. S., Mustamil, N. M., & Seng, T. L. (2024). Transformational leadership, mindfulness, and employee creativity: A moderating effect of improvisation—Evidence from the hospitality industry in the Kingdom of Bahrain. Journal of Quality Assurance in Hospitality & Tourism, 25(6), 1664–1691. https://doi.org/10.1080/1528008X.2023.2271770
Montani, F., Courcy, F., & Vandenberghe, C. (2018). Innovating under pressure: The role of mindfulness in the relationship between job demands and innovative behavior. Journal of Occupational Health Psychology, 23(3), 348–361. https://doi.org/10.1037/ocp0000095
Murillo-Ramos, L., García-Morales, V. J., & Lloréns-Montes, F. J. (2024). Configurational paths to organizational mindfulness and innovation. Journal of Organizational Behavior. https://doi.org/10.1002/job.2765
Murillo-Ramos, L., Huertas-Valdivia, I., & García-Muiña, F. E. (2024). Green human resource management in hospitality: Nurturing green voice behaviors through passion and mindfulness. Journal of Hospitality Marketing & Management, 1–23. https://doi.org/10.1080/19368623.2024.2304567
Pham, N. T., Tučková, Z., & Jabbour, C. J. C. (2019). Greening the hospitality industry: How do green human resource management practices influence organizational citizenship behavior in hotels? A mixed-methods study. Tourism Management, 72, 386–399. https://doi.org/10.1016/j.tourman.2018.12.010
Xie, X., Fang, L., & Zeng, S. (2016). Collaborative innovation network and knowledge transfer performance: A fsQCA approach. Journal of Business Research, 69(11), 5210–5215. https://doi.org/10.1016/j.jbusres.
Descargas
Publicado
Cómo citar
Número
Sección
Licencia
I (we) submit this article which is original and unpublished, of my (our) own authorship, to the evaluation of the Veredas do Direito Journal, and agree that the related copyrights will become exclusive property of the Journal, being prohibited any partial or total copy in any other part or other printed or online communication vehicle dissociated from the Veredas do Direito Journal, without the necessary and prior authorization that should be requested in writing to Editor in Chief. I (we) also declare that there is no conflict of interest between the articles theme, the author (s) and enterprises, institutions or individuals.
I (we) recognize that the Veredas do Direito Journal is licensed under a CREATIVE COMMONS LICENSE.
Licença Creative Commons Attribution 3.0
