WHISTLEBLOWING INTENTION AMONG PUBLIC SERVANTS: A PLS‑SEM ASSESSMENT OF INDIVIDUAL AND CONTEXTUAL FACTORS IN MALAYSIA
DOI:
https://doi.org/10.18623/rvd.v23.5035Keywords:
Whistleblowing, Policy and Procedure, Training, Responsiveness of Management, Seriousness Level of Wrongdoing, Knowledge, MalaysiaAbstract
The purpose of this study is to determine the relationship between antecedent factors (i.e., policy and procedure, training, responsiveness of management, seriousness level of wrongdoing, knowledge) and whistleblowing intention. This study utilized the theory of prosocial behaviour where the whistleblowing intention influenced by the individual determinant (knowledge) and contextual determinants (policy and procedure, training, responsiveness of management, seriousness level of wrongdoing). Data were analyzed using structured partial least squares modelling (PLS-SEM) where Smart PLS version 4 statistical software was used for the PLS-SEM analysis. In this quantitative study, data were collected using a self-administered questionnaire and the sample included 55 public sector employees in Malaysia. The findings revealed that the antecedent factors of training and knowledge were significantly related to whistleblowing intention among public sector employees. On the other hand, this study found that antecedent factors of policy and procedure, responsiveness of management and seriousness level of wrongdoing were not significantly influence whistleblowing intention. Due to several limitations in this study, it is suggested for future research to extend the study in a larger scope, examine other variables which may influence whistleblowing intention as well as to include moderating or mediating variables. It is vital for the regulators to efficiently and effectively provide whistleblowing training to increase the whistleblowing intention. Besides, the government should promote the whistleblowing campaign and increase the awareness among public sector employees regarding the benefits, important, and process of whistleblowing.
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