R-BASED BIBLIOMETRIC ANALYSIS OF TECHNOSTRESS RESEARCH

Authors

DOI:

https://doi.org/10.18623/rvd.v23.n3.4394

Keywords:

Bibliometric Analysis, R-Based Analysis, Technostress

Abstract

 The study aims to create a map by presenting analyses of leading researchers in the field, other authors collaborating with these researchers, journals with the highest number and quality of publications, the most frequently used words, the thematic structure of the field, leading countries, and other countries collaborating with these countries. Within this scope, a total of 1,297 English academic publications in the Web of Science database were analysed using the Bibliometrix and Biblioshiny packages in the R programming language. Riedl, Tarafdar, and Maier are leading researchers in the technostress literature. The analysis identified three main theoretical areas. These areas are: information systems and stress theory, technology acceptance and adaptation models, and organisational psychology. Popular topics that will be important for future work in the field are techno-eustress (positive stress from technology) and techno-distress (negative stress from technology). The United States, China, and Germany are the countries that contribute most to the field through their international collaborations. Unlike other bibliometric studies that examine technostress more broadly as part of technology-induced stress research, this study focuses solely on the concept of technostress and presents different results for its conceptual structure, which is the most important reason for the uniqueness of this study.

References

Alam, M. A. (2016). Techno-stress and productivity: Survey evidence from the aviation industry. Journal of Air Transport Management, 50, 62–70. https://doi.org/10.1016/j.jairtraman.2015.10.003

Aria, M., & Cuccurullo, C. (2017). bibliometrix: An R-tool for comprehensive science mapping analysis. Journal of Informetrics, 11(4), 959–975. https://doi.org/10.1016/j.joi.2017.08.007

Ayyagari, R., Grover, V., & Purvis, R. (2011). Technostress: Technological antecedents and implications. MIS Quarterly, 35(4), 831–858. https://doi.org/10.2307/41409963

Bondanini, G., Giorgi, G., Ariza-Montes, A., Vega-Muñoz, A., & Andreucci-Annunziata, P. (2020). Technostress: Dark side of technology in the workplace: A scientometric analysis. International Journal of Environmental Research and Public Health, 17(21), 8013. https://doi.org/10.3390/ijerph17218013

Börner, K., Chen, C., & Boyack, K. W. (2003). Visualizing knowledge domains. Annual Review of Information Science and Technology, 37(1), 179–255. https://doi.org/10.1002/aris.1440370106

Buzás, B., Simon, A. C., Kiss, O. E., & Faragó, K. (2025). Navigating the digital landscape: Unraveling the interplay of challenge and hindrance components of technostress on employee voice behavior. Frontiers in Psychology, 16, Article 1434275. https://doi.org/10.3389/fpsyg.2025.1434275

Califf, C. B., Sarker, S., & Sarker, S. (2020). The bright and dark sides of technostress: A mixed-method study involving healthcare IT. MIS Quarterly, 44(2), 809–856. https://doi.org/10.25300/MISQ/2020/14909

Cao, X., & Sun, J. (2018). Exploring the effect of overload on the discontinuous intention of social media users: An S-O-R perspective. Computers in Human Behavior, 81, 10–18. https://doi.org/10.1016/j.chb.2017.11.031

Cobo, M. J., López-Herrera, A. G., Herrera-Viedma, E., & Herrera, F. (2011). An approach for detecting, quantifying, and visualizing the evolution of a research field: A practical application to the fuzzy sets theory field. Journal of Informetrics, 5(1), 146–166. https://doi.org/10.1016/j.joi.2010.10.002

Fischer, T., Reuter, M., & Riedl, R. (2023). Understanding technostress as a multidimensional phenomenon: Toward a more integrative research agenda. Information Systems Frontiers, 25(1), 45–62. https://doi.org/10.1007/s10796-021-10161-4

Hassan, N., Yaakob, S. A., Sumardi, N. A., Halif, M. M., Ali, S., Abd Aziz, R., & Abdul Majid, A. (2019). The moderating effects of perceived organizational support on the relationship between technostress creators and organizational commitment among school teachers. International Journal of Engineering and Advanced Technology (IJEAT), 8(3S), 206–210. https://www.ijeat.org/wp-content/uploads/papers/v8i3S/C10420283S19.pdf

Hirsch, J. E. (2005). An index to quantify an individual’s scientific research output. Proceedings of the National Academy of Sciences, 102(46), 16569–16572. https://doi.org/10.1073/pnas.0507655102

Hwang, I., & Cha, O. (2018). Examining technostress creators and role stress as potential threats to employees’ information security compliance. Computers in Human Behavior, 81, 282-293. https://doi.org/10.1016/j.chb.2017.12.022

Jain, S., Varma, V., Vijay, T. S., & Cabral, C. (2025). Technostress influence on innovative work behaviour and the mitigating effect of leader-member exchange: A moderated mediation study in the Indian banking industry. Acta Psychologica, 255, 104875. https://doi.org/10.1016/j.actpsy.2025.104875

Keshavarz, H., Saeidnia, H. R., & Wang, T. (2025). Navigating technostress: A deep dive into health practitioners’ technological challenges in hospital settings. BMC Health Services Research, 25(18). https://doi.org/10.1186/s12913-024-12196-1

Kot, P. (2022). Psychometric properties of the Polish adaptation of Technostress Creators and Technostress Inhibitors Scale. Medycyna Pracy, 73(4), 277–293. https://doi.org/10.13075/mp.5893.01236

Kumar, P. S. (2024). Technostress: A comprehensive literature review on dimensions, impacts, and management strategies. Computers in Human Behavior Reports, 16, 100475. https://doi.org/10.1016/j.chbr.2024.100475

Laumer, S., Maier, C., & Weitzel, T. (2016). Information quality, user satisfaction, and the manifestation of technostress: An empirical study. Information Systems Journal, 26(4), 285–313. https://doi.org/10.1111/isj.12079

Le Roux, D. J., & Botha, P. A. (2021). Investigating the impact of technostress on productivity and overall life satisfaction of managers working at a South African ferrochrome smelting company. SA Journal of Human Resource Management/SA Tydskrif vir Menslikehulpbronbestuur, 19(0), a1649. https://doi.org/10.4102/sajhrm.v19i0.1649

Maier, C., Laumer, S., Weinert, C., & Weitzel, T. (2015). The effects of technostress and switching stress on discontinued use of social networking services: A study of Facebook use. Information Systems Journal, 25(3), 275–308. https://doi.org/10.1111/isj.12068

Marsh, E., Vallejos, E. P., & Spence, A. (2022). The digital workplace and its dark side: An integrative review. Computers in Human Behavior, 128, 107118. https://doi.org/10.1016/j.chb.2021.107118

Mishra, R. (2022). A study on the relationship between technostress and employee creativity with perceived organizational support. Information Management and Business Review, 14(2), 9–14.

Noyons, E. C. M., Moed, H. F., & Van Raan, A. F. J. (1999). Integrating research performance analysis and science mapping. Scientometrics, 46(3), 591–604. https://doi.org/10.1007/BF02459614

Ragu-Nathan, T. S., Tarafdar, M., Ragu-Nathan, B. S., & Tu, Q. (2008). The consequences of technostress for end users in organizations: Conceptual development and empirical validation. Information Systems Research, 19(4), 417–433. https://doi.org/10.1287/isre.1070.0165

Rajendran, S. D., Wahab, S. N., Yeap, S. P., Kamarulzaman, N. H., & Lim, S. A. H. (2023). Nanotechnology in food production: A comprehensive bibliometric analysis using R-package. Journal of Scientometric Research, 12(3), 648–656. https://doi.org/10.5530/jscires.12.3.063

Salanova, M., Llorens, S., & Cifre, E. (2024). From technostress to techno-eustress: Toward a positive psychology of technology use. Computers in Human Behavior Reports, 12, 101396. https://doi.org/10.1016/j.chbr.2024.101396

Salazar-Concha, C., Ficapal-Cusí, P., Boada-Grau, J., & Camacho, L. J. (2021). Analyzing the evolution of technostress: A science mapping approach. Heliyon, 7(5), e06726. https://doi.org/10.1016/j.heliyon.2021.e06726.

Schubin, K., Seinsche, L., Pfaff, H., & Zeike, S. (2023). A workplace mindfulness training program may affect mindfulness, well-being, health literacy and work performance of upper-level ICT-managers: An exploratory study in times of the COVID-19 pandemic. Frontiers in Psychology, 14, 994959. https://doi.org/10.3389/fpsyg.2023.994959

Shu, Q., Tu, Q., & Wang, K. (2011). The Impact of Computer Self-Efficacy and Technology Dependence on Computer-Related Technostress: A Social Cognitive Theory Perspective. International Journal of Human-Computer Interaction, 27(10), 923–939. https://doi.org/10.1080/10447318.2011.555313

Siitonen, V., Ritonummi, S., Salo, M., Pirkkalainen, H., & Mauno, S. (2025). Coping with technostress in the software industry: Coping strategies and factors underlying their selection. The Journal of Systems and Software, 225, 112341. https://doi.org/10.1016/j.jss.2025.112341

Srivastava, S. C., Chandra, S., & Shirish, A. (2015). Technostress creators and job outcomes: Theorizing the moderating influence of personality traits. Information Systems Journal, 25(4), 355–401. https://doi.org/10.1111/isj.12067

Stadin, M., Nordin, M., Broström, A., Magnusson Hanson, L. L., Westerlund, H., & Fransson, E. I. (2021). Technostress operationalised as information and communication technology (ICT) demands among managers and other occupational groups: Results from the Swedish Longitudinal Occupational Survey of Health (SLOSH). Computers in Human Behavior, 114, 106486. https://doi.org/10.1016/j.chb.2020.106486

Stich, J. F., Tarafdar, M., & Cooper, C. L. (2018). Electronic communication and technostress: The role of optimism, computer self-efficacy, and social support. Information Technology & People, 31(3), 948–970. https://doi.org/10.1108/ITP-01-2017-0009

Tarafdar, M., Tu, Q., Ragu-Nathan, B. S., & Ragu-Nathan, T. S. (2007). The impact of technostress on role stress and productivity. Journal of Management Information Systems, 24(1), 301–328. https://doi.org/10.2753/MIS0742-1222240109

Tarafdar, M., Pullins, E. B., & Ragu-Nathan, T. S. (2015). Technostress: Negative effect on performance and possible mitigations. Information Systems Journal, 25(2), 103–132. https://doi.org/10.1111/isj.12042

Tarafdar, M., Cooper, C. L., & Stich, J. F. (2019). The technostress trifecta: Techno-eustress, techno-distress and design: Theoretical directions and an agenda for research. Information Systems Journal, 29(1), 6–42. https://doi.org/10.1111/isj.12169

Tu, Q., Wang, K., & Shu, Q. (2005). Computer-related technostress in China: A study of coping strategies. Communications of the ACM, 48(4), 77–81. https://doi.org/10.1145/1053291.1053323

Wang, K., & Shu, Q. (2008). The moderating impact of perceived organizational support on the relationship between technostress and role stress. 2008 19th International Workshop on Database and Expert Systems Applications, 420–424. IEEE. https://doi.org/10.1109/DEXA.2008.67

Zhao, X., Xia, Q., & Huang, W. (2020). Impact of technostress on productivity from the theoretical perspective of appraisal and coping processes. Information & Management, 57(8), 103265. https://doi.org/10.1016/j.im.2020.103265

Downloads

Published

2026-01-28

How to Cite

Temur, M., Can, E., & Yurtseven, H. R. (2026). R-BASED BIBLIOMETRIC ANALYSIS OF TECHNOSTRESS RESEARCH. Veredas Do Direito, 23(3), e234394. https://doi.org/10.18623/rvd.v23.n3.4394