INTERNAL ORGANIZATIONAL FACTORS AFFECTING EMPLOYEE PERFORMANCE: EVIDENCE FROM AN INDONESIAN TELEVISION NETWORK

Authors

  • Savira Alifa
  • Ardi Ardi
  • Richard A. Sunarjo
  • Sylvia Samuel

DOI:

https://doi.org/10.18623/rvd.v23.6062

Keywords:

Leadership Behavior, Emotional Intelligence, Organizational Commitment, Employee Competence, Job Satisfaction, Trust in Supervisor, Employee Performance

Abstract

This study investigates the effects of leadership behavior, emotional intelligence, organizational commitment, and employee competence on job satisfaction, trust, and employee performance. Using a quantitative research design with structural equation modeling (SEM), the study analyzes the interrelationships among these key organizational variables to determine both direct and indirect effects. The results reveal that leader emotional intelligence (LEI) and transactional leadership style (TLS) significantly enhance employee performance (EP) through job satisfaction (JS), trust in supervisor (TIS), and trust in team (TIT). Furthermore, employee competence (EC) and organizational commitment (OC) play crucial roles in improving satisfaction and trust, which subsequently foster better performance outcomes. Mediation analysis confirms that job satisfaction and trust act as vital pathways connecting leadership and competence with employee performance. These findings align with prior research emphasizing the importance of emotional intelligence, trust, and competence in achieving optimal work outcomes. The study concludes that organizations seeking to improve performance should focus on developing emotionally intelligent leaders, strengthening employee competence, and nurturing a culture of trust and satisfaction. The findings contribute both theoretically and practically to the fields of leadership and organizational behavior by providing a holistic framework for understanding how psychological and organizational factors interact to enhance performance.

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Published

2026-05-11

How to Cite

Alifa, S., Ardi, A., Sunarjo, R. A., & Samuel, S. (2026). INTERNAL ORGANIZATIONAL FACTORS AFFECTING EMPLOYEE PERFORMANCE: EVIDENCE FROM AN INDONESIAN TELEVISION NETWORK. Veredas Do Direito, 23(7), e236062. https://doi.org/10.18623/rvd.v23.6062

Issue

Vol. 23 No. 7 (2026): Veredas do Direito, v. 23, n. 7 2026

Section

Articles

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