DIGITAL TRANSFORMATION IN VIETNAM CUSTOMS MANAGEMENT

Abstract

Digital transformation in Vietnam's customs management is an inevitable trend aimed at modernizing customs operations, meeting the demands of global economic integration and trade development. The application of digital technologies like Artificial Intelligence (AI), Big Data analytics, electronic management systems, and the national single window connection has helped enhance inspection and supervision efficiency, shorten clearance times, and reduce costs for businesses. Simultaneously, digital transformation contributes to improving risk analysis capacity, detecting fraud, and ensuring correct and sufficient state budget revenue. However, this process also faces numerous challenges, including unsynchronized technological infrastructure, a lack of human resources with digital skills, and high requirements for information security and data protection. The synchronous implementation of digital transformation will be the key to enhancing Vietnam's customs management capacity in today's digital age.