ASSESSMENT OF THE PERFORMANCE MANAGEMENT SYSTEM IN SOUTH AFRICAN MUNICIPALITIES
DOI:
https://doi.org/10.18623/rvd.v22.n6.3327Keywords:
Performance Management, Frameworks, South African Municipalities, Performance System, Gauteng Metropolitan MunicipalitiesAbstract
The study assessed the performance management system (PMS) in South African municipalities. Introducing a performance management system in local governments has become an international standard practice. As a result, the comprehensive redesign of the framework for carrying out performance management has undergone a thorough makeover. The study used a qualitative approach to review literature and documentation and compile information regarding challenges hampering the effective implementation of performance management system in the South African context. The study found that these challenges are related to inadequate human resource management, insufficient financial management, and lack of legislative frameworks, to state a few. Notably, recommendations for improvement are offered based on the study, such as the management in municipalities need to follow and attempt to fulfil the system requirements, such as bridging the distance between vague mission and strategy statements, as well as tactical activities. In conclusion, all municipalities need to continuously monitor and assess performance management standards to pinpoint flaws and provide solutions for improvement.
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