Desepida MCL, Corpuz JT. THE MEDIATING ROLE OF SERVICE RECOVERY ON THE ASSOCIATION BETWEEN SERVICE FAILURE AND CUSTOMER LOYALTY IN AN ONLINE PLATFORM IN THE PHILIPPINES. Ver. Dir. [Internet]. 2025 Oct. 28 [cited 2026 May 26];22:e223266. Available from: https://revista.domhelder.edu.br/index.php/veredas/article/view/3266