ERKAN, Türker. LISTENING TO THE DIGITAL VOICE OF CUSTOMERS: AN ANALYSIS OF AIRLINE COMPANIES’ SOCIAL MEDIA MANAGEMENT STRATEGIES. Veredas do Direito, [S. l.], v. 23, n. 5, p. e235560, 2026. DOI: 10.18623/rvd.v23.5560. Disponível em: https://revista.domhelder.edu.br/index.php/veredas/article/view/5560. Acesso em: 11 apr. 2026.