TOPTAŞ, Aytaç; ESENKAL, Füsun; KÖKTÜRK, Neşe; ERASLAN, Onur. THE EFFECT OF LEAN MANAGEMENT PRACTICES ON THE PERCEPTION OF SERVICE QUALITY AND CUSTOMER SATISFACTION: AN INVESTIGATION IN HOTEL BUSINESS. Veredas do Direito, [S. l.], v. 23, p. e235394, 2026. DOI: 10.18623/rvd.v23.5394. Disponível em: https://revista.domhelder.edu.br/index.php/veredas/article/view/5394. Acesso em: 13 apr. 2026.