UGWU, Kelechi Enyinna; NJOKU, Charles Odinakachi; UKPERE, Wilfred Isioma; MONYEI, Francis E. SUSTAINABLE CUSTOMER SATISFACTION THROUGH STRATEGIC PLANNING IN THE NIGERIAN HOSPITALITY INDUSTRY. Veredas do Direito, [S. l.], v. 22, p. e224498, 2025. DOI: 10.18623/rvd.v22.n7.4498. Disponível em: https://revista.domhelder.edu.br/index.php/veredas/article/view/4498. Acesso em: 4 apr. 2026.